National Shoe Retailers Association (NSRA) Seminars
CONFERENCE: "Keep 'em Coming Back Again & Again: Strategies That Build Customer Loyalty"Wednesday, August 4, 2004 (prior to the WSA Show)
8:00 am to 5:30 pm - Tuscany Suites & Casino
245 E. Flamingo Rd., Las Vegas, NV 89107
Download the Seminar Registration Form (PDF)
Expand your base of repeat customers and keep 'em returning to your store for more! Customers who get good service, not to mention, value, are customers who want to return, not just to browse, but to buy! NSRA's day-long conference gives you practical strategies to use immediately to build customer loyalty, strengthen your customer service ethic, mine your database, build stronger customer relationships, develop an exchange policy, and use your unique identity.
ONE HOUR SEMINAR: "Employee Theft: What You Don't Know CAN Hurt You"
Presented by Bill Bregar, President, Loss Prevention Systems, Inc.
Friday, August 6, 2004, 8:30 to 9:30 am
Sands Convention Center, Room 305
Download the Seminar Registration Form (PDF)
This seminar will open your eyes to the many ways employees might be stealing from you!
- Review and analyze personality profiles for warning signals and reasons why employees steal.
- Learn how to prevent employee theft and handle theft situations when they occur.
- Review criminal and civil legal aspects of employee theft.
- Define employee theft and inventory shrinkage and the impact on your business.
Presented by Mike Forgrave, C.Ped. ( C )
Saturday, August 7, 2004, 8:30 to 9:30 am
Sands Convention Center, Room 305
Download the Seminar Registration Form (PDF)
Learn what the growing niche market of pedorthics can do for you during this one-hour seminar.
- Enhance your fitting knowledge to increase bottom line sales.
- Learn about basic pathologies and pathomechanics.
- Find out how you can use over-the-counter insoles to expand multiple sales.
- Learn SIMPLE modifications to over-the-counter insoles to enhance fit and sales.